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HP Recommended
Laserjet CP1525nw color printe
Microsoft Windows 10 (64-bit)

I have a blue streak (3/4" wide) running down the right side of my printouts. I opened the cartridge tray and looked inside and noticed the same width streak running down the right side of the transfer belt. Obviously this belt needs a cleaning at the least or a replacement at the most. My question is: can anyone give me a "ballpark" figure on what a cleaning will cost or a replacement will cost? I paid $199 for this printer. The next printer I have in mind will cost me $249. I really like the printer I have and would like to keep it if it is cost effective to repair it. Thanks for your input.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You have a bad cyan toner cartridge. In fact remove the cyan toner cartridge and odds are there will be a band of toner around the drum. The transfer belt cleans itself as it moves towards the front of the printer as there is a wiper blade which remove excess toner before it puts down another image to be transferred to the paper. Since it is only happening in the one color that tells us the belt is fine and the toner cartridge is the issue.

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1 REPLY 1
HP Recommended

You have a bad cyan toner cartridge. In fact remove the cyan toner cartridge and odds are there will be a band of toner around the drum. The transfer belt cleans itself as it moves towards the front of the printer as there is a wiper blade which remove excess toner before it puts down another image to be transferred to the paper. Since it is only happening in the one color that tells us the belt is fine and the toner cartridge is the issue.

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