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‎01-06-2026 08:48 AM

HP Recommended

My CP2025dn hasn't been used for a while.  I started by printing a cleaning page, and this printed fine.  I then went to print a test page and the printer is just making the motor noises but no paper is being fed in - either from tray1 or 2.  I've looked at the pick up rollers and they're not turning.  I looked for the "sticky solenoid" issue (top right solenoid mentioned here:  https://h30434.www3.hp.com/t5/LaserJet-Printing/Color-LaserJet-CP2025-looping-during-start-of-printi... and it looks to be moving freely.

What could be wrong?  I've seen comments about the paper feed motor being bad etc but how can I tell whether the printer is beyond economic repair?

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