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- HP Community
- Printers
- LaserJet Printing
- CP3525DN "59.F0" and "Close Front or Right Doors" Error

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07-13-2018 09:11 AM - edited 07-13-2018 09:35 AM
07-13-2018 10:15 AM
Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.Just for information some technical information is protected by HP and is not allowed to be answered.This is unfortunate and you will have to contact a HP repair shop for the help in this case.I Would suggest that you redo the whole setup.Remove the fuser unit and replace the fuser again.Make sure that you did not mis out a cable somewhere.Make sure the doors close securely and retry.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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07-13-2018 01:14 PM
Can you check for the cable from right door switch to DC controller? Maybe it got damaged during replacement of fuser drive assy. If you have a multimeter you can measure the voltage on J118 on DC controller it should be 0V and 5 V regarding switch status ON-OFF.
Also if your multimeter has a buzzer test cable from J118 to switches of right and front cover.
08-26-2018 09:37 PM
Hello. I'm having the exact same issue. I replaced the Fuser Drive assembly and reassembled the entire unit without incidence. I powered on the printer and now I'm getting the "Close Front and Right Doors" Error. I checked the interlock switch and it's working properly. I also checked the J118 connection is properly seated. However, I'm still encountering the same issue. How did you ultimately resolve this issue?