Can HP m281fdw fax over VOIP line? is it 38t protocol compatible?

[Deburgh125]

Have just purchased this printer.  We upgraded our phone lines to fibre and therefore dont have a copper line.

Can I enable faxs to be sent on this printer?  by provider asks is it 38t compatible ie compatible over VOIP line?

Thanks

[A4Apollo]

Hi! @Deburgh125, Welcome to HP forums!

Don't worry I'll try to help you out.

Voice over internet protocol (VoIP) services are often not compatible with fax machines unless the provider explicitly states that it supports fax over IP services.

If the product experiences problems getting a fax to work on a VoIP network, verify that all cables and settings are correct. Decreasing the fax-speed setting might allow the product to send a fax over a VoIP network.

If the VoIP provider offers a "Pass through" mode for the connection, that will offer better fax performance on VoIP. Also if the provider has "comfort noise" added to the line, fax performance can be enhanced if this feature is not enabled.

If faxing problems continue, contact the VoIP provider.

Refer the printer user guide to know more information. Click Here

Note: Refer page 69 for more information.

Hope this answers your query!

Have a wonderful day ahead! 🙂

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