Can't print to LaserJet Pro M402n on TCP/IP port from Windows 10

[N0M4D]

I'm setting up a new Windows 10 workstation. It's brand new with all updates applied. The printer is giving me fits. I've tried installing as myself (with admin privileges), 'run as administrator' and logged in as local admin and I get the same results each time. I've used both the "installer" and "non-installer" version of the latest drivers.

The printer is a HP LaserJet Pro M402n. I'm installing to a Standard TCP/IP Port. I can ping the printer. I can get on the printers web interface. The installer even detects the printer and gives no errors. But when the installation is finished and I try to print a test page nothing happens.

The same printer is setup the same way on my old Windows 7 workstation which is still on my desk and connected through the same switch and on the same subnet as the new workstation. It prints just fine.

Any ideas for getting this to work?

[davidzuts]

Lets try loading the printer as a local tcp/ip printer not using hp software but the software built into the operating system. Since this printer uses I think pcl5 or pcl6 or postscript you can use any hp laserjet driver with those languages.  So use the add printer, create port and in the drop down standard tcp/ip and next, put in the ip address and it should bring you to the makers page.  Chose hp on the left and scroll down to any hp pcl or postscript printer driver and finish up the installation and see if it now prints.  Do not worry in the printer model is not the same as you can change the name later.

[N0M4D · Accepted solution]

Got it working. It must have been something gimped up in the initial installation of Windows. I re-imaged the PC and was able to get the printer working on the first try.