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‎03-24-2017 12:01 PM - last edited on ‎03-24-2017 12:07 PM by Retired

HP Recommended

Can you solve the problem?

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-25-2017 07:05 AM

HP Recommended

Open the setup menu, then try hitting left arrow & cancel at same time. You probably won't get any confirmation other then the menu closing out & going back to the home screen but open the menu again & it should have a 2ndary sub menu now available.

Sometimes it takes me a few tries, if you were hitting left arrow & cancel from the home screen it won't do anything. Make sure to push them only once otherwise it may cancel the 2ndary menu out.

View solution in original post

4 REPLIES 4

‎03-24-2017 12:03 PM

HP Recommended

In my case the menu of second tray doesn't appears

‎03-25-2017 07:05 AM

HP Recommended

Open the setup menu, then try hitting left arrow & cancel at same time. You probably won't get any confirmation other then the menu closing out & going back to the home screen but open the menu again & it should have a 2ndary sub menu now available.

Sometimes it takes me a few tries, if you were hitting left arrow & cancel from the home screen it won't do anything. Make sure to push them only once otherwise it may cancel the 2ndary menu out.

‎03-30-2017 04:32 PM

HP Recommended

I'm gonna try that, Thanks for your help Bro, I'll let you know if works

‎04-04-2017 10:34 AM

HP Recommended

It works perfectly, a lot of thanks 

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