Can't slide tray 2 of printer back into slot

fitrich1 · ‎03-18-2019

I own an HP color laserjet CP2025 printer. After adding paper to tray 2, I couldn't slide the tray back into it's slot all the way. Vertical plastic pieces on either side of the tray contact a black vertical wall on either side and the tray stops there. It seems that once those plastic pieces abut the printer wall, the remainder of the tray should continue to move forward until the tray is closed. Any help is appreciated. I don't see any broken pieces.

SHThompson · ‎03-22-2019

Please post pictures, it has been a long time since I worked on one of those.

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fitrich1 · ‎04-10-2019

fitrich1 · ‎04-10-2019

It's fixed. Embarrasingly, after almost a month of this problem, my wife fixed it in 5 seconds!

SHThompson · ‎04-10-2019

It looks like you had inadvertently moved the front of the Tray into position for Legal size paper.

Did you tell the wife this will reflect in her next review?<g>

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fitrich1 · ‎04-10-2019

What she did was pull in on the blue tab at the front right of the tray, and that allowed the front part of the tray to slide forward.

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