10-22-2019 03:32 AM
When I upgraded my computer to Windows 10, I lost all ability to connect to my printer it, regardless of what I have tried, including wireless and non-wireless setups. HELP!
10-22-2019 12:14 PM
Uninstall and reinstall with the latest software updates from HP's support website. Printer installations do not normally survive major OS upgrades.
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10-23-2019 09:42 AM
Thank you John but I have reinstalled the printer numerous times. I also have downloaded and updated my Surface Book and went to the HP site and updated any new updates. Still nothing worked. I do really think it was due to an issue with a update in September but I haven't been able to find the fix.