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- HP Community
- Printers
- LaserJet Printing
- Cannot stop double-sided printing (M277dw)

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12-05-2018 07:19 AM
I have a Color LaserJet M277dw and a MAC OS10.14 (Mojave) operating system. I have had this printer for over a year but cannot use it as I am unable to print single-sided copies. I have tried various programs (MSWord, Adobe Acrobat Pro, Adobe Photoshop, Adobe Illustrator, MSExcel, MSPowerpoint), but the fixes to this problem I found on various help sites are not applicable. For example, in the print menu, the "Collate" checkbox next to "Copies" is not checked and is grayed out and made inaccessible. I would prefer a solution to print through the network, since I am reluctant to spend more money for a Thunderbolt3 cable without the assurance that it will fix the issue. --Thank you!!!
12-05-2018 11:00 AM
Hi,
Follow these steps to disable two-sided printing:
Open the file you would like to print. From the File menu select Print. The Print window appears.
NOTE: The Print window might be minimized. Click the Show Details button to see all available settings.
Click the settings drop down, it will usually appear as the name of the program (e.g. TextEdit)
Will appear as Copies & Pages within Microsoft Office applications.
Click the Printer... button to access the full printing pane from Adobe programs
Select Layout from the drop-down menu.
Set the Two-Sided option as Off.
You may save the settings as a preset by clicking Presets > Save Current Settings as Preset...
By doing so and completing the print job these settings will remain default till another preset will be used in the future.
Regards,
Shlomi
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