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HP Recommended
Laserjet m277dw

Hi,

 

I'm on the following webpage: https://support.hp.com/us-en/drivers/selfservice/hp-color-laserjet-mfp-m277-series/7089945/model/708...

 

I'm looking at the Associate Files.  When I click on the Release Notes, I'm taken to a page that has a 403 error.

 

Please help!

 

Thanks!

 

firmwareprob.png

 

firmwareprob2.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Try this link, it should be what you are looking for:

 

https://support.hp.com/soar-attachment/890/col62137-releasenotesfiles20191203.html

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

2 REPLIES 2
HP Recommended

Try this link, it should be what you are looking for:

 

https://support.hp.com/soar-attachment/890/col62137-releasenotesfiles20191203.html

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Perfect.  Thank you, and thanks for the quick reply!!!  Can you help me remember how to see which firmware version I am currently running?  Been looking thru the web interface, but just cannot remember which menu/item it is listed under.  thanks!

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