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HP Recommended
Laserjet m277dw

Hi,

 

I'm on the following webpage: https://support.hp.com/us-en/drivers/selfservice/hp-color-laserjet-mfp-m277-series/7089945/model/708...

 

I'm looking at the Associate Files.  When I click on the Release Notes, I'm taken to a page that has a 403 error.

 

Please help!

 

Thanks!

 

firmwareprob.png

 

firmwareprob2.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Try this link, it should be what you are looking for:

 

https://support.hp.com/soar-attachment/890/col62137-releasenotesfiles20191203.html

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

2 REPLIES 2
HP Recommended

Try this link, it should be what you are looking for:

 

https://support.hp.com/soar-attachment/890/col62137-releasenotesfiles20191203.html

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Perfect.  Thank you, and thanks for the quick reply!!!  Can you help me remember how to see which firmware version I am currently running?  Been looking thru the web interface, but just cannot remember which menu/item it is listed under.  thanks!

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