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Helpneeded71
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Chromebook Printing

Acer Chromebook 11
Chrome OS

I have a HP LaserJet Pro MFPM26nw it is connected to WIFI along with my chromebook.  I have been trying to connect my chromebook wirelessly to the printer. It sees the printer but when I click on add printer it says it needs to be configured so I have to pick HP and the next window shows lots of printer models but mine is not there.  I have tried numerous ones but none that I have picked works.  Help 

Serial number is [edit]

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Chromebook Printing

Here is a video on how to install printers on Chromebooks:

https://www.youtube.com/watch?v=4-Ac1i21R4Q

 

See the 1:54 mark of the video where it shows the Add Manually button.  

 

Here are the steps to complete the Add Manually process:

https://support.google.com/chromebook/answer/7225252?hl=en

 

Once you complete the Add Manually steps you should be able to install your printer.

 

 

 


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Learn how to set up an HP printer on a Chromebook. To learn more about printing from a Chromebook, visit our support site, https://support.hp.com/us-en/document/c04122530. For other helpful videos go to http://hp.com/supportvideos or http://youtube.com/hpsupport. More support options are available
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Helpneeded71
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Chromebook Printing

Thank you for answering ...I did try setting up manually but my model is not on list ...I clicked browse by the ppd and it goes to my files. I clicked on every folder and browsed for ppd and got nothing. 
 
Copied directions below please see what I wrote in red.
 
Advanced printer configuration

Your Chromebook may not fully support this printer, but you can use the advanced setup process.

  1. In the box that appears, choose your printer manufacturer and model.
    • To find this info, look at the label on your printer.
    • If you don’t see your printer in the list, check your printer info for its "printer language" or "emulation." Then choose the "Generic" option that looks similar. Where do I find this info...I have a printout from the printer before the chromebook and I do not see this info
  2. Select Add.
PostScript Printer Description (PPD)

Chromebooks use PPD files to support printers. PPD files are different from printer drivers and tell your Chromebook how to support a specific printer model.

  1. In the box that appears next to “Or specify your printer PPD,” select Browse.
  2. Choose your printer PPD, then select Open.  (I did not get this)
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Chromebook Printing

.ppd is a file that contains information about the corresponding driver on your PC.  You need to download a driver of some kind to the PC first. Then the .ppd for that driver will be available to use for other printer isntallations.

 

check your printer info for its "printer language" or "emulation."

One idea is to check the Downloads and drivers page for your printer model:

https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-mfp-m25-m27-series/9365411/model/93...

 

From here we can see that your printer supports PCLm as its default language.  See if you can find a PCLm driver for a different model that is supported by ChromeOS and try it.

 

Choose your printer PPD, then select Open.  (I did not get this)

You must download and install a driver to your machine first.  Then check the files for the .PPD.

 

Have you considered alternative techniques to printing such as those suggested here?:

https://www.uniprint.net/en/4-ways-chromebook-printing/

 

Here is a document for how to use HP Print with Chrome:

https://support.hp.com/us-en/document/c04683559

 

 

 

 


Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.

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When you are done troubleshooting, please mark one of the responses as the Solution.
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