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LaserJet Pro M404dn

Hello.  I am wondering how to preform a cold reset on a LaserJet Pro M404dn.  A fairly new model so I am struggling to find anything online that can help.  Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

From the control panel go to : setup menu>printer maintenance  and then select either cold reset or factory reset.

 

factory reset: resets any custom settings have have been added to the printer

 

cold reset: Resets printer to out-of-box condition, startup questions like self or IT managed will appear are initial prompts again.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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2 REPLIES 2
HP Recommended

From the control panel go to : setup menu>printer maintenance  and then select either cold reset or factory reset.

 

factory reset: resets any custom settings have have been added to the printer

 

cold reset: Resets printer to out-of-box condition, startup questions like self or IT managed will appear are initial prompts again.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Thank you for the info.  This worked perfect.

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