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HP Recommended
GO Laser Jet Pro 200 Color MFP

Hello-my HP Laser Jet Pro 200 is displaying "Color Copying Restricted". It will not print in color.  How can I fix his problem?  I already attempted to restore Factory Settings to no avail.

1 REPLY 1
HP Recommended

@KeithTB

 

Welcome to HP forums, I see that you are getting "color copying restricted" error and unable to prin t in color.

 

Follow the below steps to fix this issue.

Connect to the Embedded Web Server (EWS)

  1. From the Home screen on the printer control panel, touch the Network  button to display the IP address or host name.

  2. Open a Web browser, and in the address line, type the IP address or host name as it displays on the printer control panel. Touch the Enter key on the computer keyboard. The EWS opens.

    Figure : Example of an IP address in a browser window

       NOTE:

    If the Web browser displays a There is a problem with this website’s security certificate message when attempting to open the EWS, click Continue to this website (not recommended).

    Choosing Continue to this website (not recommended) will not harm the computer while navigating within the EWS for the HP printer. If this error occurs outside of the HP printer’s EWS, the computer could be at risk.

    Figure : Example of the HP Embedded Web Server home screen

 Open the Restrict Color page

  1. Using the EWS top navigation menu, click Settings.

  2. In the left navigation pane, click Copy/Print Settings.

  3. In the Copy/Print Settings options list, click Restrict Color. The Restrict Color page opens.

Configure the Color Printing Controls

Click the radio button for "Enable color printing".

 

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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