Re: Color Laser Jet Enterprise M553 Output bin full - HP Support Community

Pcbyvoice · ‎06-09-2017

Hi Please can you tell me what i can do to resolve the warning message on the Laser Jet Enterprise M553 - Output bin full - i cannot print anything, there is no paper jam, the paper tray is not full / empty.

SHThompson · ‎06-09-2017

There is a sensing arm that hangs down into the output bin, locate it and see if it moves freely up-and-down.

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SHThompson · ‎06-09-2017

They arm might be part of a set up fingers that are raised and lowered each time paper feeds into the output been.

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Pcbyvoice · ‎06-09-2017

Hi is the output bin the tray underneath the printer?

Pcbyvoice · ‎06-09-2017

if it is then the lever is free to move, there is nothing stalling it

Alex-TATS · ‎06-09-2017

Hi @Pcbyvoice,

The output bin is the tray where the printed paper lands. In order to check the output bin sensor if it works fine or not, you have to remove the top cover of the printer. Then, you can move the flap up and down and see if the sensor works.

I hope that helps.

Cheers!

ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
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Color Laser Jet Enterprise M553 Output bin full

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