02-05-2020 07:18 PM - edited 02-06-2020 02:52 PM
I have a HP Color Laser Jet Pro M252dw. I am working on a mac and have a 27" cinema HD monitor. I am currently getting my media from online lables. I have noticed that my prints are darker than what i am seeing on screen (printing in photoshop mainly but I have tested "preview" which is macs way to view jpegs and other images.) I have been on youtube, Google, and on the phone with HP and have gotten nowhere any help will be great
02-08-2020 04:39 AM
Welcome to the HP Support Community. I'd be happy to assist you with the print quality issue.
To better assist you -
1.) What's the size and type of the media you are trying to print from?
2.) Have you tried printing from different applications or devices?
3.) How's the printer connected - wired or wireless?
While you respond to that, you may try these steps to fix the printing issue.
Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
Hope this helps! Keep me posted.
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