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Icarus2875
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Color Laser Jet M252dw prints darker than my screen

Laser Jet Pro M252dw
Mac OS X 10.10 Yosemite

I have a HP Color Laser Jet Pro M252dw. I am working on a mac and have a 27" cinema HD monitor. I am currently getting my media from online lables. I have noticed that my prints  are darker than what i am seeing on screen (printing in photoshop mainly but I have tested "preview" which is macs way to view jpegs and other images.) I have been on youtube, Google,  and on the phone with HP and have gotten nowhere any help will be great

 

Thanks

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HP Support Agent
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HP Recommended

Color Laser Jet M252dw prints darker than my screen

Hi @Icarus2875

 

Welcome to the HP Support Community. I'd be happy to assist you with the print quality issue. 

 

To better assist you - 

 

1.) What's the size and type of the media you are trying to print from? 

2.) Have you tried printing from different applications or devices? 

3.) How's the printer connected - wired or wireless? 

 

While you respond to that, you may try these steps to fix the printing issue. 

 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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