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‎05-12-2026 11:42 AM - edited ‎08-21-2026 06:33 AM

HP Recommended

After this was posted we got the roller assembly and the Separation Pad, but when our Tech went to install them they did not work, looks like these part numbers are for an M477...

 

I was hoping that I could find a part number for an ADF Roller Kit in the manual, but HP only lists the ADF as a whole unit.

 

I have found a part number for the Separation Pad, B3Q10-40080

 

And another part number for a Roller Kit, B3Q10-60105 (did not fit M479)

 

Some of the web sites I checked show the Roller Kit with a Separation Pad, some, (including HP), show the Roller KIt as the assembly with the Pick and Feed Rollers.

 

The list price on each of the part numbers I found is about $80 which seems high for the Separation Pad, (which is just a piece of "rubber").

 

Do I need both parts or does the Roller KIt include the Separation Pad?

 

@Repairatrooperhave you had to order these items?

 

 

 

 

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.

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Accepted Solutions

‎05-12-2026 06:34 PM

HP Recommended

They are separate items so you need both.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎05-12-2026 06:34 PM

HP Recommended

They are separate items so you need both.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
Was this reply helpful? Yes No
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