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‎10-10-2019 09:37 AM - last edited on ‎10-10-2019 10:24 AM by Retired

HP Recommended

I'm running Catalina now, and just downloaded the HP Easy Start driver dated Oct. 9. It still doesn't automatically scan from the flatbed when there's no document in the feeder.

2 people had the same question
1 REPLY 1

‎10-13-2019 11:45 AM

HP Recommended

@HMRJr, Welcome to HP Support Community!

 

I understand that you are having issues with scanning after the OS update. Recommend you to try the steps suggested in this HP Forums post.

 

Also, try using the HP Smart App to scan. Refer to the document HP Printers - Using the HP Smart App (Mac) for help.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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