Color laserjet pro m280nw cartridges 202A & 203A

[Masterkeyces]

Good day, Dear Sirs.

We are seamen. And on our vessel we have two printers Color laserjet pro m280nw.  Now we know that one of them uses cartridges 202A, other uses cartridges 203A. But when we ordered new cartrides we just pointed printer name  Color laserjet pro m280nw.

We have tried to replace catridge 202A for cartridge 203A. But this cartrige is not running and we see the message "Incompatible cartrige".

How we can solve this problem? Thank you

[Raj1788]

@Masterkeyces

Welcome to the HP Support Community

HP customizes some printers and ink cartridges to meet local customer needs. If you take your printer from one country/region to another country/region, you might not find ink cartridges with the same number on the label as your original ink cartridges. If you install an ink cartridge with a different number on the label, you might see one of the following error messages:

• Incompatible Cartridges

• Cartridge Not Intended for this Printer

• Incorrect Cartridges

Regionalization should be done on the printer.

For regionalization click on this link: facebook.com/hpsupport for support.

OR

Contact our HP Support for one on one interaction. 

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: www.hp.com/contacthp

Step 2. Sign in / sign in as a guest

Step 3. Enter the product number or select to auto detect

Step 4. Scroll down to "Still need help? Complete the form to select your contact options"

Step 5. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

Keep me posted on further assistance. Hope that helps! 

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