Cracking noise

[harehman83]

Paper got jammed with cracking noise so I removed the paper and as soon I put the cartridge in and turn the printer it starts making cracking noise so I have to turn it off to stop that noise. Could someone assist me ply?

Thanks in advance 

[Jeet_singh · Accepted solution]

@harehman83,

Thank you for posting this on HP Support Forums!

I see from your post that you're having issues with the printer making a crackling noise. Don't worry we'll work together to help you find a solution.

To provide you with an accurate solution, I'll need a few more details:

Have you checked for any obstructions inside the printer?

Are you able to move the carriage freely?

In this scenario, I would suggest here is to Remove the toner and close the door. The printer will automatically do a pre start cycle. 

Check if you still hear the noise, If so, then this could be an issue with the drive gears or even the fuser on the printer. 

If the noise is not heard without the toner, it means this could be due to the faulty toner, you will have to replace the toner. 

For additional steps - HP LaserJet Pro M1132, M1212 Printers - Paper Jam Error

Alternatively, you can try these steps here: 

Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector.

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove USB cable, if present.

Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till warm-up period finishes and the printer is idle.

You can try to update the printer firmware. If your printer connected wirelessly, make sure to temporary connect the device with USB and then follow the link to install the latest firmware update on your printer from our HP support website. Click here (Please select to download and install the latest firmware. Once done, restart the computer.

For more details on how to update, please use this link: HP LaserJet - Update the firmware

Could you please respond to this post with the details and with the results of the troubleshooting as this will help me in further assisting you.

Eagerly waiting for your response!

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[harehman83]

Thanks all for your help. The problem has been resolved. Something stuck inside the printer was causing noise. As soon I removed the item the noise finished.

[Jeet_singh]

@harehman83,

Thank you for the update,
I appreciate your time and efforts, 

I'm glad to hear you found the solution you were looking for.
Thanks for taking the time to let the community know about the solution.

You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉 

Take care now and do have a fabulous week ahead. 🙂
Regards,