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- Dark diagonal bands suddenly printing across everything I pr...

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10-18-2019 02:49 PM
Large diagonal bands are suddenly printing a cross everything I print out. I have never seen anything like this in 20 years of computer printing. I am an online seller and need to print shipping labels and ship on time every day so this is very urgent, please help me!
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Accepted Solutions
10-18-2019 11:43 PM
Have you tried another toner cartridge? Can you post a sample of what you are getting?
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
10-18-2019 11:43 PM
Have you tried another toner cartridge? Can you post a sample of what you are getting?
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
10-19-2019 04:06 AM
Thank you, Repairatrooper, this seems to have solved things ! What I am dismayed about is that the HP Support Tech quickly told me it was my fuser and that I needed a new printer. This one is less than 5 yrs old with only moderate home use. Thank you very much for your help !