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HP Recommended
Pro MFP M125nw
Microsoft Windows 8.1 (64-bit)

I am not able to access network menu on my M125 nw printer. I get asked for a password which I can't even remember to have set. Could you please help me ? Thanks a lot in advance!

 

1 REPLY 1
HP Recommended

Greetings @Elhamd

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you are unable to access the network menu on your printer, is that right?

Not to worry, I will be glad to assist you. 

Are you able to print and scan on the printer?

 

If you have not set a password on the EWS page or the printer, the default username and password is admin and admin respectively. 

Give this a try and let me know if it helped. 

If the password does not get accepted, click on the setup button and select service menu.

Scroll through the list and select Restore Defaults.

This will restore the printer to factory settings and you can reconfigure your printer.

 Please refer to page number 75 in the user manual of your printer. Click here for the manual.

 

Keep me posted. 

Chimney_83
I am an HP Employee

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