Deleting background graphics

[TLR313]

When I try to print a document and remove the background graphics, there is no background graphics in the advanced setting. .  Anyone know how to get to that setting so I can turn it off?

[Kuroi_Kenshi]

Hi @TLR313,

Welcome to the HP Support Community! We're thrilled to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

Need help finding your product number? No worries! Check out this handy guide: 

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

Now, let's dive into the issue! Could you please elaborate on what's happening with your device? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

We're all ears! 

Kuroi_Kenshi

Best regards,

[TLR313]

I would like to delete the background graphics for a Medicare form 1500, so I can use the template and print on their form. 
i just purchased a color laser jet proMFP 3301 cdw

thank you for your help!

[Hawks_Eye · Accepted solution]

Thanks for replying @TLR313 

Kurio_Kenshi is away for now; however, I'm Hawks_Eye, and I'll be happy to help you out!

Thank you for sharing the details. Since you are using the HP Color LaserJet Pro MFP 3301cdw, I’d like to clarify how background graphics are handled.

On HP printers, the option to remove or disable background graphics is not controlled directly through the printer’s Advanced Settings. Instead, this setting is managed within the application you are printing from (for example, Microsoft Word, Adobe Acrobat, or your browser). HP’s driver and app do not provide a dedicated “Delete Background Graphics” toggle.

Since HP drivers do not include a “background graphics” control, the adjustment must be made in the software generating the print job. This is expected behavior and not a limitation of your printer model.

Regards,

Hawks_Eye