Difficulty establishing a wireless connection between my notebook and printer

[JamesHodder]

Purchased a new notebook. Trying to establish wireless connection between it and a LaserJet Pro M1217nfw MFP. Downloaded software from HP.com. Used Windows Settings in Word 2019 to make the connection. Failed each time after several attempts. Windows 10 Settings identified the software as NP10D16EE. Said "Driver is unavailable."

[Betty0610 · Accepted solution]

@JamesHodder

Welcome to the HP Support Community.

Let's try this:

Click the Start button on the desktop screen and type %temp% into the search bar, then open the shown Temp folder.
Open the latest HP installation folder which begins with 7z (e.g. 7zS1234)
Double click HpSetup.exe

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[JamesHodder]

Unfortunately,  I did not find the folder beginning with 7z. James

[JamesHodder]

Cancel last message. I used my old notebook to do the searching. Not a good way to start!

[Betty0610]

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Have a nice day!:)

[JamesHodder]

Hello. Thank you very much for getting me to the solution I wanted since early October. My first experience as a member of the HP forum has been very positive. Because of your advice, Betty0610, I was able to set up the scanning software in a matter of minutes. James

[Betty0610]

@JamesHodder

Feels really good to hear that! 🙂 I'm glad I could be of some help.

Thank you so much 🙂