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stephenhoganpsl
New member
2 0 0 0
Message 1 of 5
22,755

Disable TLS 1.0 , SSLv2 and SSLv3

HP Recommended

I have the same issue with a  Qualys scan for exactly the same printer.

 

Usually updating the firmware addresses issues such as these, and the latest firmware has been applied: 

 

  • Firmware Datecode: 20161011

 

However, as you can see from the image below, TLS 1.0 is still being shown.

 

I hope HP issue an update soon!

 

 

snip_20170524181416.png

4 REPLIES 4
John_Getzke
Level 11
3,668 2,902 228 518
Message 2 of 5
HP Recommended

Firmware updates do not disable network features.  You need to do that on your own or with the assistance of a printer configuration/policy tool like WebJet Admin.

 

To disable TLS:

1. Navigate to the IP address of the printer in a web browser

2. Sign in with administrator credentials

3. Navigate to the Networking Tab > Security > Settings

4. Search for a Wizard tab or button

 

At this point you should have the option to disable TLS and any other security options.

 

For example on one of my M525s:

DisableTLS.png

 

 

 


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printer39
New member
3 2 0 0
Message 3 of 5
HP Recommended

i am also facing this issue on HP Printer 402DN. But i cannot find out the setting. Anyone can help me on this

 

printer39
New member
3 2 0 0
Message 4 of 5
HP Recommended

i am also facing this issue on HP Printer 402DN. But i cannot find out the setting. Anyone can help me on this

 

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kevin-t
Retired
Retired
20,511 12,997 325 734
Message 5 of 5
HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
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