• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
LaserJet M102W
Microsoft Windows 10 (64-bit)

Hi, I have the printer LaserJet M102W and the cartrdge 17A is low and the drum uint 19A is at 100% if i want to replace the ink can i buy a 19A drum as it is higher yield than the 17A cartridge or do I need both things, I am confused as to if I should buy the 17A or buy 19A

 

1 REPLY 1
HP Recommended

Hi,

You should only get a 17A toner cartridge.

 

The 19A imaging drum is intended for much higher page yield (approx 12,000 pages), you should only replace it once the  printer prompt to replace an imaging drum.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.