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HP Recommended
Color Laserjet Pro MFP M277dw
Microsoft Windows 7 (64-bit)

I am trying to print a 1 page document set in landscape mode & instead the printer is printing it in portrait mode & in very small print so the whole document fits in the top third of the page in portrait mode??  The program I'm using is Print Shop 23.1

Thanks for any help  you can provide.

1 REPLY 1
HP Recommended

@marthadp

 

If a Print Shop user happens to find your inquiry on our community, you might receive the answer you seek.

 

In general, we try to answer questions about the more "general" and common software used in the Windows environment and the questions that are specific to your HP device (software, drivers, hardware).

 

 I would suggest that if the document does not print as expected using the Print Shop software, that you try using an appropriate print software for the type of document.

 

For example, if the document is a PDF document,

 

Reinstall / Update your PDF Reader (Adobe Reader DC / Foxit Reader)

  • HINT: Watch out for and UNCHECK unwanted extra software

 

General Example:

Open the PDF document > click the little print icon

Select the options in the main print menu

Click Properties to verify / (re)select options

When ready, Print the file

Manage Print Output with Print Preview_PDF_1DManage Print Output with Print Preview_PDF_1D  

 

  • Use "Print as Image" (in Advanced) to print a stubborn file that won't otherwise cooperate. 
  • Note that Print as Image may NOT be compatible with two-sided (duplex) printing.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.