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‎09-01-2017 07:51 AM

HP Recommended
Product: HP Color LaserJet M750
Operating System: Microsoft Windows 10 (64-bit)

I am trying to print double-sided from tray 1 but it always prints on 2 pages. I selected double-sided printing from the printing properties menu, it works fine on all trays except tray 1. This used to work on tray 1 but it recently stopped working.

 

Any troubleshooting steps would be appreciated. Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-01-2017 07:57 AM

HP Recommended

Hi @G3orge_61,

 

You will have to setup the paper size and paper type for tray-1 from auto and any to A4 and plain for example (or to something else that supports duplex printing from tray-1).

 

I hope that helps,

 

Cheers!



ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

View solution in original post

2 REPLIES 2

‎09-01-2017 07:57 AM

HP Recommended

Hi @G3orge_61,

 

You will have to setup the paper size and paper type for tray-1 from auto and any to A4 and plain for example (or to something else that supports duplex printing from tray-1).

 

I hope that helps,

 

Cheers!



ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

‎09-01-2017 08:41 AM

HP Recommended

Hey that worked! Thanks a bunch, I was at a loss here.

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