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‎03-22-2021 06:03 PM

HP Recommended
Product: WINDOW 7 & 10
Operating System: Microsoft Windows 10 (64-bit)

I have recently had to reload BOTH WIN 7 & WIN 10 on a Dual-Boot PC. I cannot get the Image BU to load or even find the External HDD. I have configured (2) Canon Wireless printers to each OS, "BUT" cannot find a driver to work on the HP Laserjet 4200. I have just downloaded the latest Universal driver from the Suppoirt website & it woirks on the WIN 7. However, IT DOES NOT work on the WIN 10. I have tried ALL of the Older drivers I have in Downloads back to 2014, and NONE of them work on EITHER.OS. I'm Frustrated & losing patience rapidly. I've been at this for 3 months. I DON'T have the CD that came with the printer since it's about 16 years old.  Any HELP would be appreciated! !!

Category:
3 REPLIES 3

‎03-22-2021 07:45 PM

HP Recommended

Are you connecting via USB or Network. If USB you will likely need to download the USB  DOT4 communication install first. There should also be a driver available if you let Windows search for drivers online.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎03-24-2021 07:35 AM

HP Recommended

My connection is NEITHER USB nor Network. I have a nearly 20 yr. old Laserjet 4200 which is connected VIA LPT1 & is Dedicated to the PC. It's NOT Shared, on a Network, etc. I had it working until late Dec., 2020 & an issue happened to this Dual-Boot (WIN 7 & WIN 10) PC after which NEITHER would load. I've reinstalled BOTH WIN 7 & WIN 10, and cannot get a Driver for the WIN-10. The HP Support site is USELESS for OLDER printers.

‎03-24-2021 10:00 AM - edited ‎03-24-2021 10:02 AM

HP Recommended

No need to shout sir, you did not state connection type in your original post. LPT connections are pretty rare these days so support can be challenging. Most of our clients that are running these devices we have moved onto network connections for simplicity. Even in a stand alone environment with no external network connections you could peer-to-peer network the printer and the PC as an option.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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