• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Locked

‎04-19-2020 02:48 PM

HP Recommended
Product: HP LaserJet Pro M1212nf Multifunction Printer
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to install my HP LaserJet Pro M1212nf Multifunction Printer to my Dell Inspiron 15 -3567.  I downloaded the most recent driver for from the HP website "HP LaserJet Full Feature Software and Driver - #20180815 - Jan 17, 2020".  I save the file in my downloads folder then run it.  A window appears showing the extraction count down .  Once the extraction hits 100% the window immediately disappears. THEN NOTHING happens.  There are no more messages and no more activity.  Even after waiting up to 60 minutes or so.  I have restarted this process 3 times.  PLEASE HELP!  

 

Thanks,

Carlos Raul 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-20-2020 11:24 AM

HP Recommended

Hi Carlos,
Right-click the Start menu and select Run, then paste the following path and press OK:

C:\M1130MFP_M1210MFP_Full_Solution\HpSetup.exe

 

May you now able to follow the setup and complete your printer installation?

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎04-20-2020 11:24 AM

HP Recommended

Hi Carlos,
Right-click the Start menu and select Run, then paste the following path and press OK:

C:\M1130MFP_M1210MFP_Full_Solution\HpSetup.exe

 

May you now able to follow the setup and complete your printer installation?

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎04-20-2020 02:57 PM

HP Recommended

That worked!  THANK YOU!! 🙂

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.