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- Error 13.C1.A2 en HP M4555 Atasco de detencion en curva cerr...

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04-23-2018 11:31 AM
Estimados, buenos dias. Tengo una HP LaserJet M4555 que presenta el siguiente mensaje de error: "13.C1.A2" en el Log de eventos lo describe como "Atasco de detención en curva cerrada". Esta falla solo se presenta cuando la ruta de papel está en Boca Abajo o Automático. Si lo configuras para que salga Boca Arriba funciona correctamente. Como lo puedo solucionar?
04-23-2018 11:35 AM
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