Error 59.00.02 in LaserJet Enterprise MFP M630

[PabloHDemartii]

Hello, I have a problem with a LaserJet Enterprise MFP M630 with error code 59.00.02 - The error appears in difrente moments, while printing or copying. 

I upgraded the firmware to it´s latest version futuresmart 4 (4.6.0.1) I changed feed motor, drum motor and DC Controller. But the problem persist. 

If someone had this error before i appreciate your help.

Best Regards

Pablo Demartini 

[Alex-TATS]

Hi PabloHDemartii,

I would recommend to do a component test, which is under Administration -> Troubleshooting. Test every motor. It is better to do this test with the covers removed so that you can hear the sound of the motors as well. If every motor is working, try to hear if any is making abnormal noise.

Another thing I would suggest is to disconnect all cables from all motos from both sides and check all these cables if they seem damaged.

I hope this will help,

Cheers!

[PabloHDemartii]

Hello, regarding error 59.00.02 I changed the fuser motor (RM1-5051-020CN) and the lift drive Assy (RM1-5914-000CN) it seems to be working so far.

these are the steps that i followed to solve the problem.

1- I Changed feed motor and drum motor plus firmware upgrade to its latest version. (Didn´t solve the problem)

2- I Changed again the same parts as before plus the DC Controller (Didn´t solved the problem)

3- HP support told me to change feed motor and drum motor again ( Didn´t solved the problem)

4- HP support told me to change fuser motor and lift drive assy tray 2 (It seems to solved the problem)

In the case that the problem persist, I´ll let you know.

[Harbinhtw]

Hola espero entiendas español, soy partner de HP y acabo de solucionar un problema con ese codigo de error, cada vez que intentaba imprimir en duplex se generaba ese error, y lo que hice fue limpiar los sensores de la unidad de duplex, si el error persiste reemplaza unidad de dúplex.

[rick-s]

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