Error 59.C0

[IZ_Admin]

Hai..

I already check the error & troubleshoot it. NO, still problem same.

So, i need a quotation for repair.

This item belong to my customer.

Please email me ASAP.

TQVM

IZ Technology (Malaysia-Seremban)

[Drakster · Accepted solution]

Hi @IZ_Admin,

Thanks for reaching out to the HP Support Forums!

I see that you're receiving an error 59 code on your HP Color LaserJet CP1515n Printer. I would be happy to help you and please remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.

The product has experienced a problem with one of the motors. 

• HP Color LaserJet CP1510 - Control Panel and Status Alert Messages

59.X Error:

1. Turn off then on
2. The product has experienced a problem with one of the motors.
3. Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize.

If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.

If you completed all the preceding steps and your product still has an issue, service the product.

Contacting HP for service in all countries/regions except Asia Pacific.
First, go to Check your product warranty to check your printer warranty status, and then go to Contact HP Support to find an authorized service dealer or to schedule a repair.
Check Warranty Status: http://h20564.www2.hp.com/hpsc/wc/public/home 
Repair fees might apply for out-of-warranty printers.
What you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process: 
Step 1. Open link: http://support.hp.com/us-en/contact-hp
Step 2. Enter Product number or select to auto detect 
Step 3. Scroll down to "Still need help? Complete the form to select your contact options" 
Step 4. Scroll down and click on HP contact options - click on Get phone number 
Case number and phone number appear. 

I hope this information is helpful. Please respond to this post with the results. Good Luck!