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- LaserJet Printing
- Error Message When changing the paper type.

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06-14-2019 08:46 PM
I am printing a tabloid double sided document. I want to print on glossy paper so I have to select that in my printer properties. When I go into publisher and change it from plain paper to other glossy inkjet papers it gives me and error message that says:
Selection conflicts were encountered Would you like them auto resolved? If i say no it doesnt accept my changes, if i say yes it rejects the paper selection and changes it back to plain paper.
I need help. My documents are coming out wrong and if I can't change the paper type I fear that it will continue to print incorrectly.
06-15-2019 08:02 AM
Hi,
Duplex printing is supported on Plain Paper only, any paper type not supported for duplexing would be marked with an exclamation mark under the Paper Type drop-down, therefore using a Glossy Paper would conflict with automatic duplex printing.
Shlomi
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