Error: OFFENDING COMMAND: xshow

[Fabbrica]

I have problem with printer hp m855.

does not print email and internet pages.

I use Mac Os High Sierra

the hp m855 print this message:

ERROR: undefinedresult

OFFENDING COMMAND: xshow

I tried to reinstall drivers etc. etc. the problem has not solved

[John_Getzke]

This is a PostScript error message.

See the follwing document from HP if you care to debug and solve the problem:

http://h10032.www1.hp.com/ctg/Manual/c01643202.pdf

Here is the best bet based on the error you provided:

Error: undefined Explanation: The PostScript code is trying to use a

procedure that it can’t find. This error is usually the result of a corrupted EPS file that contains a

PostScript command that is not defined. Delete or replace the corrupt graphic, or try to place the

graphic into the file again. A printer prep file may be missing or not found. Possible corruption or

communication error.

Good luck with that.

Otherwise either update to a newer PS driver or switch to PCL.  Visit your printers download and drivers area from the support website to review the various driver options that are available for your OS.

[IronBadger]

@Fabbrica

Please take a look at the following thread.  It has the latest updates for this issue.

https://h30434.www3.hp.com/t5/LaserJet-Printing/After-Update-to-Mac-OS-10-13-High-Sierra-Printer-M55...

[ballwalter]

The link provided helped sovle my issue is about 3mins.  Thank You!