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- HP Community
- Printers
- LaserJet Printing
- Error code 59.C0

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08-21-2017 10:37 AM
After moving my printer it displays Error Code 59.C0. It will photo-copy without any problems, but not operate as a printer. Any idea as to the fix for this? I have tried rebooting, resetting and reseating toner trays etc.
08-22-2017 12:21 PM
Hi @GrimGrim,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I understand you are getting an error message on your HP LaserJet Printer. Don't worry as I have a few suggestions which should help you resolve this issue.
The 59.... error code is usually a hardware problem with one of the motors.
Disconnect any cables from the printer and just leave the power cable connected from the printer directly to the wall outlet. Restart the printer.
Try and print a standalone self test on the printer to see if you have the same results.
Touchscreen control panels :
From the Home screen on the product control panel, touch the Setup button.
Open the Reports menu.
Select Configuration Report.
If you have followed the steps suggested and still having the issue. I would suggest the next step would be to perform an advanced reset on the printer.
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
If you have followed the steps suggested and still having the issue. I would personally suggest this could be a possible hardware failure. I would recommend you contact our HP phone support for further assistance.
HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true
(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.
(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.
(3) Once completed click the 'Show Options' icon on the bottom right.
(4) Lastly, scroll down to the bottom of the page and select 'Get the phone number.' A case number and phone number will now populate for you.
If you have any troubles, let me know and I will do my best to help!
Please reply back on the public post as this Private message box is not monitored.
I hope this helps resolve this issue completely,
Regards,
Jeet_Singh
I am an HP Employee
04-04-2019 09:50 AM
It's a hardware problem you can't expect a reset or NVRAM to resolve it.
You need to take it apark and get it fixed
Check the link it'll help.
https://h30434.www3.hp.com/t5/LaserJet-Printing/59-C0-Fout/m-p/6979769#M361955