Every time Printer says WIFI password is incorrect and wireless connection unable to establish but

[mk1993]

Hi,

I bought a new HP Laserjet Pro M12 w printer. When I try to install it with wireless connection manager/ configuration, it is not being installed. I have tried many times I have given correct id and password. Everytime it says incorrect id and password. I TRIED ON 2 Laptops same issue. But the id and paasword is correct all the devices are using that id password. I don't know what to do its working right with usb and printing. I want printer to work wirelessly and able to print through mobile but its not being installed and says id password wrong whereas its correct. Tell me what to do.

Confused

[Dragon-Fur]

@mk1993

Printer Specifications indicate the printer provides wireless printing on the 2.4GHz bandwidth:

Wireless capability

Standard (built-in Wi-Fi 802.11b/g/n)

If the router supports 5GHz, make sure the router is set to also provide wireless on 2.4GHz.

The security type must match on both router and on the wireless.  For example, if the router is using WPA / WPA2, the printer must be set to use this security type.

Read and follow the instructions in this Troubleshooting Document:

•  Printer Not Found During Network Driver Setup (Windows)

References and Additional Help

Find Your Wireless WEP, WPA, WPA2 Password (Windows)

Printer is Offline (Windows)

Printer Homepage

Drivers, Software and Videos, How-to, Troubleshooting, Manuals, Product Information, and more

HP LaserJet Pro M12w

HP LaserJet Pro M12 Series Full Software and Drivers - Full Solution Software

 HP LaserJet Pro M11-M13 - User Guide

NOTE:  After the software is installed and working, consider updating the Printer Firmware:

HP LaserJet Firmware Update Utility

Video Tutorials

Open the page and click on "Setting Up Your Laserjet Printer on a Wireless Network in Windows"

Click Thumbs Up to say Thank You!

Answered? Click my post "Accept as Solution" to help others find it.

[mk1993]

The thing is my router is not wps its wap so how ddo i set printer to wap?

[mk1993]

The security type must match on both router and on the wireless.  For example, if the router is using WPA / WPA2, the printer must be set to use this security type.

I think that is my problem I can't convert the router as there is no option please tell me how to convert printer to wpa security type. Please give me details

[Dragon-Fur]

@mk1993

Verify / Adjust the Security type and the Encryption type:

Find Your Wireless Network Password (Windows)

See Step 4, Figure 2

Click open the "Security type" drop down menu to see / select from the available security types.

Click open the "Encryption type" drop down menu to see / select the appropriate Encryption type -- in almost every case, the correct answer is AES.

 The Network Security key is the passphrase (password) assigned to access the router / network.  

If you do not find the passphrase you expect, correct it to match the passphrase on the router.

WAP is not necessarily a router, though a router can serve as a an Wireless Access Point.

Difference Between WAP and Router

You cannot "convert" the printer to other than those services it supports - the printer provides those connection services as listed in the drop down menu for the respective service.

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.