• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎07-08-2021 02:31 AM

HP Recommended
Product: HP Laser jet Pro 579dw
Operating System: Microsoft Windows 7 (64-bit)

Hi...

I have HP Laserjet Pro MF 570dw.

 

Admin password was changed by me and could not recollect now.

 

Kindly suggest options to reset factory setting.

 

I want to change the password now.

 

Thanks

Category:
1 REPLY 1

‎07-08-2021 08:09 AM

HP Recommended

Check to see if you can access factory reset from the control panel.  If not you will need to do a complete reset by powering off the device. Holding your finger on the lower right quadrant of the touch screen and then powering on while holding the screen until it reads "permanent storage init". Then release and wait for device to restart.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.