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‎03-15-2019 06:27 PM - last edited on ‎03-15-2019 06:40 PM by Retired

HP Recommended

Can you please send me the same solution. It seems ridiculous there is no way to reset this without creating an online account, posting a message to a forum and hoping someone from HP will get back. There has to be an easier way, am I missing something? Have the user guide and no where does it say how to reset this. 

10 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-17-2019 05:22 AM

HP Recommended

Hi @maguy3

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to perform a reset on the printer. Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Support Community.


Let me know how that goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

View solution in original post

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1 REPLY 1

‎03-17-2019 05:22 AM

HP Recommended

Hi @maguy3

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to perform a reset on the printer. Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Support Community.


Let me know how that goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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