Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 3
Flag Post
HP Recommended

Firmware update for SMBv2

HP LaserJet Pro 300 color MFP M375
Microsoft Windows 10 (64-bit)



I have two printers HP LaserJet Pro 300 color MFP M375 and since i disabled SMBv1, i cannot scan to network directory.


With other printers HP, it works since i updated firmware but for this model, i don't find new firmware, only this version: 20150126. 

Does HP plan on providing a firmware update to allow scanning via SMBv2 ?


Best regards,


Level 16
Level 16
25,598 25,328 4,541 9,867
Message 2 of 3
Flag Post
HP Recommended

Firmware update for SMBv2


Your printer does not support SMBv2, SMBv1 must be enabled for scanning to a shared folder to work


HP does not provide information on future plans, but for my personal experience, I doubt any future update will be provided for a such.


You may find below support document on this matter:


You may enable SMB1 and install Microsoft's security update MS17-0101 that resolves the SMB version 1 vulnerability used by the WannaCry attack if not yet installed on your computer:



Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
0 Kudos
Level 1
16 6 0 0
Message 3 of 3
Flag Post
HP Recommended

Firmware update for SMBv2

I have similar question but with regards to compatibility of M402 , P2000 and P3000 series Laserjets with SMBv2.  I checked the White Paper and no mention of these systems.  Where can I get information on compatibility?

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation