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Kronospan
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HP Recommended

Firmware update for SMBv2

HP LaserJet Pro 300 color MFP M375
Microsoft Windows 10 (64-bit)

Hello,

 

I have two printers HP LaserJet Pro 300 color MFP M375 and since i disabled SMBv1, i cannot scan to network directory.

 

With other printers HP, it works since i updated firmware but for this model, i don't find new firmware, only this version: 20150126. 

Does HP plan on providing a firmware update to allow scanning via SMBv2 ?

 

Best regards,

Nicolas

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Message 2 of 3
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HP Recommended

Firmware update for SMBv2

Hi,

Your printer does not support SMBv2, SMBv1 must be enabled for scanning to a shared folder to work

 

HP does not provide information on future plans, but for my personal experience, I doubt any future update will be provided for a such.

 

You may find below support document on this matter:

http://h10032.www1.hp.com/ctg/Manual/c05547920

 

You may enable SMB1 and install Microsoft's security update MS17-0101 that resolves the SMB version 1 vulnerability used by the WannaCry attack if not yet installed on your computer:

https://docs.microsoft.com/en-us/security-updates/securitybulletins/2017/ms17-010

 

Shlomi

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lychee11
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Message 3 of 3
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HP Recommended

Firmware update for SMBv2

I have similar question but with regards to compatibility of M402 , P2000 and P3000 series Laserjets with SMBv2.  I checked the White Paper and no mention of these systems.  Where can I get information on compatibility?

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