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‎01-26-2021 04:06 PM

HP Recommended
Product: HP color laser 150nw
Operating System: macOS 10.15 Catalina

Hello, printer keeps losing network and have to reinstall all the time, it has a USB port but when plugged in can not be found, worked great for a while just want I reset and start again if possible as an option.

Category:
1 REPLY 1

‎02-11-2021 09:23 AM

HP Recommended

@Mamuci

 

Welcome to the HP Support Community.

 

Let's reset the network settings:

 

Press and hold the (Wireless) button on the control panel for about 20 seconds. When the (Attention) LED and the (Power) LED start blinking together, release the (Wireless) button

 

Once done, try connecting the printer to the Wi-Fi and see if it maintains connection.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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