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‎10-07-2019 10:27 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I am trying to print and I keep getting an error message Fuser 50.1 shut down and restart your printer. I have done that many times and I am still unable to print.

 

Please what can I do?

1 REPLY 1

‎10-07-2019 10:48 AM

HP Recommended

If you have restarted without success then likely either the fuser has failed or the power supply is bad. Changing the fuser would be the first step but based on age and cost might not be fiscally prudent to repair.

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