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HP Recommended
Laser Jet Pro 200 color MFP M276nw

My printer kept displaying Fuser Error 50.2 whenever I tried to print and so I ordered and fitted a new Fuser.

 

After refitting the fuser everything seemed ok. I was able to pint 6 or 7 pages in colour and B&W yesterday with no problems.

 

Came to use it again this morning and I got the Fuser Error 50.2 message again.

 

This suggests it wasn't the fuser or that there is something else wrong too, but what else could it be please?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I will try and assist.The fuser unit gets its supply straight from the power supply board.It might be possible that the power supply has a problem.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################

View solution in original post

4 REPLIES 4
HP Recommended

I will try and assist.The fuser unit gets its supply straight from the power supply board.It might be possible that the power supply has a problem.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################
HP Recommended

Hi Copier Pro,

Thanks very much for your suggestion.

 

I have had a look at the Fuser Mains PSU but I can't see anything obvious. The fuses are ok and mains seems to be reaching the Fuser power cable.

 

I've also disconnected all connectors at the Fuser Mains PSU and reconnected them in case there was a poor connection.

 

A trial print with the back cover temporarily fitted worked ok but I'm not sure whether it's a long term solution yet.

I thought I'd fixed it yesterday.

 

I'll try putting everything back together and try it.

 

Is there anything else it could be?

Many thanks again

HP Recommended

Is it working now.Give it a run and see what happens.Should the problem be solve just mark it as solved on the forum in case someone else has the same problem.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################
HP Recommended

Hi Copier Pro,

Thanks very much for your suggestion.

 

I tried it once over the weekend and then again today. I think the disconnection of the connectors and reconnection must have done the job.

 

Thanks again

Jon

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.