GET/DevMgmt page randomly printing

[CrystalS1]

I keep getting the GET /DevMgmt page printing after I print anything and randomly throughout the day.  I am operating on Windows 10.  I have went to Printer Properties, Device Settings to try and change the authorization page settings but I do not have that option.  Mine shows  "Installable Options" - "Duplex Unit" - "Not Installed".  I have updated the printer software, tried removing and re-installing, and restoring to default.  It is wasting so much paper.  Please help!

[senan6806]

Hi @CrystalS1,

A warm welcome to HP Community!

Updating the printer firmware and clearing the web browser cache and cookies may resolve the issue.

You may use the steps available in the following links to clear the web browser cache and cookies.

Internet Explorer

Google Chrome

Mozilla Firefox

Once you clear the the web browser Cache and Cookies, download and install the printer firmware update available here. 

Let me know how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

[CrystalS1]

Thank you for your response.  I did both of those things and it did not work.  I have not printed anything since and it is still randomly printing those pages.  5 pages so far in the last 15 minutes.

[senan6806]

@CrystalS1

Let's try disabling printer status notifications. Here is how to do it:

1.) In Windows search and open Control Panel.

2.) Click Devices and Printers, right click the name of your printer and select Printer Properties.

3.) Click the Device Settings tab.

4.) In the Installable Options section, set Printer Status Notification to Disabled.

5.) Click OK.

Keep me posted!

[CrystalS1]

Thank you.  As I stated in my original post I do not have any of those options.    Mine shows  "Installable Options" - "Duplex Unit" - "Not Installed" and that is it.  No other options or choices.  

[senan6806]

@CrystalS1

It sounds like you don't have PCL driver installed on your computer. Use the method below to remove existing printer drivers from your computer:

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.)  Open up the run command with the "Windows key + R" key combo.

14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.

15.) Restart the computer.

Once the driver is removed, download and install the PCL driver available here and then try to disable printer status notifications.