Getting An Error Code On My HP-Envy 4520 Printer

[MatthewR2]

I am getting this error code on my printer, 0XD30065E8 Does anyone know what this error code means, or what issue could be related to it? Any ways to fix my printer as well, that's related to this error code? Thanks for the assistance!

[TEJ1602]

@MatthewR2, Welcome to HP Support Community!

I see that the printer is in an error state, I'd recommend you follow the steps below-

Remove the ink cartridges and reset the printer.

1. Remove the ink cartridges from the printer.

2. With the printer turned on, disconnect the power cord from the printer.

3. Unplug the power cord from the power source.

4. Wait at least 60 seconds.

5. Reconnect the power cord to a wall outlet and to the printer.

   note:

   HP recommends plugging the printer directly into a wall outlet.

6. Turn the printer on.

7. Reinsert the ink cartridges, and then close the ink cartridge access door.

8. If you receive a prompt to print a calibration or alignment page, do so.

Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

Use the document '0xc19a0005' or Similar Error Code Displays for reference.

If the error message persists, it could be a hardware failure.

Please reach out to the HP Support in your region regarding the service options for your printer.

Hope this helps!

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