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‎10-28-2017 10:15 AM

HP Recommended
Product: Hp LaserJet 100 color MFP M175
Operating System: Microsoft Windows 7 (64-bit)

Hi, Everyone,

I am usingone printer Hp LaserJet 100 color MFP M175 but from last 2 days getting one error" Jam in output bin open the rear door and clear jam" also  Getting error 49 but i already opened everything and checked didn't found any Jam also i cleaned the printer but gettting the same error.

 

i am new in this forum so i hope someone will help me . please help me as possible.

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-29-2017 01:52 PM

HP Recommended

I will try and assist.Error 49 is communication related error.It could be a time out because of the other problem you are having.On the exit side after the fuser unit there are to flaps being activated by the paper as it exits the printer.Maybe thy are stuck and not resetting the sensor.hope this helps.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################

View solution in original post

2 REPLIES 2

‎10-29-2017 01:52 PM

HP Recommended

I will try and assist.Error 49 is communication related error.It could be a time out because of the other problem you are having.On the exit side after the fuser unit there are to flaps being activated by the paper as it exits the printer.Maybe thy are stuck and not resetting the sensor.hope this helps.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################

‎10-30-2017 04:28 AM

HP Recommended

Thanks for Reply. I found one senosor in output bin it was not in the correct position. i changed the position now its working fine.

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