• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
HP Recommended
HP laser jet MFP M477fnw
Microsoft Windows 10 (32-bit)

The printer every day stops printing and comes up with an error code 59.F0. Have contacted HP through chat three days ago and now am on the phone for twenty minutes and I finally have someone to talk to Any one have any ideas what I should do to fix this error, other than turning it off/on which I seem to do on a regular basis now. Thank you.

2 REPLIES 2
HP Recommended

I read that you've already done it multiple times but if it's plugged into a surge protector it might not be getting enough electricity when the printing cycle initializes as standard surges don't allocate enough power for a printer. So try plugging it into a wall directly if it is plugged into a surge please.

 

If power cycling isn't working you need to replace the drum motor ass'y.  P/N RM2–7342–000CN

HP Recommended

This is a bug with the DC controller that was shipped on some of these units. The link below is a fix that may solve your problem. Be sure to read the instructions in the folder before trying to apply the fix. 

 

https://www.dropbox.com/sh/bb152avrl4ldbvq/AAAwFzMKOCxgKKrIPDgiL8C2a?dl=0

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.