Solved: Grey Shading on 8000N - HP Support Community

Camelot88 · ‎01-28-2020

i have grey shading that covers almost the whole page on our 8000N. Any tips on how to resolve ?

Repairatrooper · ‎01-28-2020

Hate to state the obvious, but have you tried a different cartridge? After that, check the condition of the transfer roller and the static fingers in the paper path (just before the transfer roller, small brushes that stick up).

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

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Repairatrooper · ‎01-28-2020

Hate to state the obvious, but have you tried a different cartridge? After that, check the condition of the transfer roller and the static fingers in the paper path (just before the transfer roller, small brushes that stick up).

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

Camelot88 · ‎01-28-2020

Hi repairatrooper, the new cartridge is on order...i cleaned the static roller, should i consider replacing that if new cartridge doesn't clean it up ? (do they still sell those !!)

Grey Shading on 8000N

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