HP 1102w cannot detect the network.

[cbs117]

When trying to setup my HP 1102w for wireless printing through my Motorola router/modem the printer is unable to detect the network.  The network light on the printer continues to flash blue indicating that it is searching for the network.  I have other devices attached to the router and all are operating perfectly.

Any advise pertaining to this matter is greatly appeciated.

Thank you

cbs117

[DocCottle · Accepted solution]

Hey @cbs117,

Welcome to the HP Support Forums!

I see that you are having some issues with connecting your Laserjet P1102w Printer to your wireless network. I can help you with that.

To start, make sure the printer is plugged directly into a wall outlet and not a surge protector. Once done:

1. Turn the printer off.
2. While the printer is powered off, remove the power cord from the back of the router for one minute.
3. When the lights return on the router, turn the printer on.

Now if the blue light does not go solid, the next step is to run the HP Setup by clicking on the icon on your PC with a name similar to Laserjet P1100 series. If you do not have this icon, download the latest drivers by clicking on this link. 

Please let me know if you are able to connect the printer after following the above. If you are, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

[RafaGalgo]

My 1102W printer detects the netwqrok, as printed in the configuration page, but the computer, connected to the same network, does not see the printer...

Any ideas?

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
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3. Error message (if any)
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Thank you