• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎12-18-2017 10:14 PM

HP Recommended
Product: HP LaserJet 1320 Printer series
Operating System: Microsoft Windows 10 (64-bit)

I recently had problems with my computer not commmunicating with my printers.  A online technician found the communication issue and reestablished the connection.  Now my 1320 won't print more than one page at a time no matter how many copies I request.  I'm hesitant to uninstall the device based on the communication issue I recently experiences as my computer is no longer under service warranty.

2 people had the same question
2 REPLIES 2

‎12-19-2017 03:31 AM

HP Recommended

If your issue is to do with not being able to print multiple copies of a print request (rather than not being able to print single-copy multiple-page jobs), then you may need to disable Mopier Mode.

 

See this thread for details.

‎12-26-2017 09:21 AM

HP Recommended

Try to print your document first as PDF, then print from PDF file. It may help.

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.